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Outbound Customer Support
(We Make Calls For You)
It Involves Communication That Comes From The Contact Center On Behalf Of The Clients’ Needs, And It Focused Primarily On Sales And Marketing.
Follow-Up Cases
- Appointment Setting.
- Customer feedback and inquiries.
- Management response. (in the cases of the escalation to the management level)
- Over-the-phone Payments and Order Processing
Market Research And Customer Surveys
Agents can perform customer satisfaction surveys and market research to provide insights into your significant business decision.
Telemarketing, Telesales, Products And Services Promotions
Setting appointments with customers on behalf of salespeople.
Loyalty Programs Services (Retention)
Maintaining the existing customers and the new customers, and also helps to keep the customers for a longer period.