B P O

Policy Creation

HR policies are developed by making decisions and taking actions on the every-day issues of the organization, but as BPO ZONES has a huge experience in the field, BPO ZONES can provide you with all the ready-to-use business policies in a way that suits your culture and business goals.

BPO ZONES policy creation services include but are not limited to:
  • 1.Creating and redaction job descriptions and job responsibilities.
  • 2.Identifying the paid and unpaid leaves.
  • 3.Payroll records, time cards, and other required documents are retained properly.
  • 4.Maintaining proper personnel files.
  • 5.The development and management of HR documents and forms.

Policies and procedures include the following

Code of conduct policy

It includes the HR expectations from employees in terms of behavior, what is acceptable and what is not, and keeping the workplace safe and comfortable for everyone.

Recruitment policy

It sits out how the company chooses the new employees and it outlines the process of recruiting and selection.

Termination policy

It describes how employees are expected to give their resignation and what is the amount of notice required. It may also list the employee actions that may result in termination.

Working hours and overtime policy

To state how flexible the work hours are, when employees can take breaks, and for how long, and how to clock in and out. And it explains how overtime work is handled and compensated.

Performance evaluation and promotion policy

It can be a great motivational tool and to ensure that all employees are treated fairly, the performance evaluation policies are there to transparently communicate to the employees, how their jobs are graded and how performance is rewarded.

Leave policy

Taking a leave from work including vacations, sick leaves, childbirth or public holidays are all help employees to stay healthy, happy, and productive, so it must be defined in the policy report how many days are allowed for every employee to leave work and have holidays.

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